Terms & Conditions

Welcome to our Terms & Conditions

— Your privacy is critically important to us.
East London Pub Co is located at:

East London Pub Co
35 Chalk Farm Road
United Kingdom

It is East London Pub Co’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.eastlondonpubco.com (hereinafter, “us”, “we”, or “www.eastlondonpubco.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

We are the data controller in respect of any personal data we collect about you.

We have appointed a data protection officer who is responsible for monitoring our data protection compliance.

“We”, “us” and “our” refer to East London Taverns Ltd and all associated companies.
Ten Bells – East London Pub Co Ltd
Lock Tavern – Lock Tavern Ltd
The Gun – Gun Tavern (Spitalfields) Ltd
The Saxon – Clapham Tavern Ltd

1. Collection of your Personal Data
We collect and process the following information about you; this is for the purposes explained in section 2.

Information you give us
Name, email address (personal and/or work), postal address, encrypted password(s), telephone number(s), date of birth, gender, interests, preferences, and competition entry details and answers
Information automatically collected from you
When you visit or use any of our Digital Applications, we automatically collect certain information from you (the majority of which is from a server log), including:
Geo-location data
Operating system and browser type
Domain name requested
Server log details
Browser language
Access times
Application version, platform and settings
URL of the website you visited before browsing to our websites
Time you spent on each page visited
URLs of the pages you visited on our websites
IP address used to connect your computer or mobile device to the internet
Other information about your use of and actions on our websites
We may record or monitor calls, emails, text messages and other correspondence for training purposes to improve the quality of our offering and to prevent and detect fraud.
Information collected from third parties
Google analytics – collects information about how visitors use our Digital Applications.Doubleclick (Data collection for Google Adwords) – collects information about how visitors use our Digital Applications.Authentication information – see section 8.

2. Use of your personal data
We may use your personal data for any or all of the following purposes:
to provide a high level of customer service (including assisting with any of your enquiries and bookings) and to notify you of any security and data breach alerts, and technical notices (including services messages and updates to our Digital Applications and terms);
to help operate, maintain and improve our offering and our Digital Applications;
to communicate with you about our offers, promotions, upcoming events, reviews and other news or those of our selected partners – this may be via email, telephone, text message and/or push notification – you can change your marketing preferences (including the way in which we contact you) by visiting our preference centre – see section 12*;
to facilitate profiling, segmentation and personalisation – these may be based on location, preferences, interests and past actions (including in-pub purchases, hotel stays and restaurant bookings);
to meet our legal obligations and for establishing, exercising or defending our legal rights;
to compile reports and to help us understand and improve our Digital Applications; and
to enable us to carry out targeted online advertising more likely to be relevant to you.
For more information about our use of cookies and other similar technologies, see section 10.

3. Website Visitors
Like most website operators, East London Pub Co collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. East London Pub Co’s purpose in collecting non-personally identifying information is to better understand how East London Pub Co’s visitors use its website. From time to time, East London Pub Co may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
East London Pub Co also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.eastlondonpubco.com blog posts. East London Pub Co only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

4. Gathering of Personally-Identifying Information
Certain visitors to East London Pub Co’s websites choose to interact with East London Pub Co in ways that require East London Pub Co to gather personally-identifying information. The amount and type of information that East London Pub Co gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a newsletter at http://www.eastlondonpubco.com to provide a full name and email address.

5. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by East London Pub Co and does not cover the use of cookies by any advertisers.

7. Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

8. www.eastlondonpubco.com uses Google AdWords for remarketing www.eastlondonpubco.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site.
It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

9. Aggregated Statistics
East London Pub Co may collect statistics about the behavior of visitors to its website. East London Pub Co may display this information publicly or provide it to others. However, East London Pub Co does not disclose your personally-identifying information.

10. Cookies
To enrich and perfect your online experience, East London Pub Co uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. East London Pub Co uses cookies to help East London Pub Co identify and track visitors, their usage of http://www.eastlondonpubco.com, and their website access preferences. East London Pub Co visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using East London Pub Co’s websites, with the drawback that certain features of East London Pub Co’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to East London Pub Co’s use of cookies.

11. E-commerce
Those who engage in transactions with East London Pub Co – by purchasing East London Pub Co’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, East London Pub Co collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with East London Pub Co. East London Pub Co does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

12. Privacy Policy Changes
Although most changes are likely to be minor, East London Pub Co may change its Privacy Policy from time to time, and in East London Pub Co’s sole discretion. East London Pub Co encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

– June 2022